Frequently Asked Questions


Where is 121 Storage located?

121 Storage is located at 1300 Sam Rayburn Hwy, Melissa, TX 75454.

When can I access my storage unit?

Access your belongings 24 hours a day, 7 days a week. No phone calls or appointments.

What are the office hours?

The office is open Monday - Friday from 9:30 am to 5:00 pm and on Saturdays from 10:00 am to 4:00 pm.

Is there an administration fee?

There is no administration fee at 121 Storage.

What security features do you offer?

Our facility is protected using 24-hour digital video surveillance, electronic gate entry, quality lighting, and perimeter fencing.

Am I able to purchase boxes and other storage supplies?

Purchase moving supplies from the office during normal business hours.

When is rent due?

Rent is due on the 1st of each month.

How do I pay my storage bill?

Auto-pay is available as well as cash, check, and credit card.

What credit cards are accepted?

We accept Visa, Mastercard, American Express, and Discover.

How do I get started?

Select a unit on our unit prices page, reserve for free, visit the facility and get moved in.